FennelTerms of Service
Last updated: June 2026
1. About Fennel
Fennel (“we”, “us”, “the service”) is an informational food-tracking tool designed to help people understand the dietary impact of foods on health conditions such as kidney stones, gout, chronic kidney disease, coeliac disease, lactose intolerance, IBS, and type 2 diabetes. We are a small, independent application operated by the Fennel team. Contact: support@myfennel.com.
2. Not medical advice
Fennel provides informational content only and does not constitute medical advice, diagnosis, or treatment. Nutrient values are compiled from published research and may vary by food variety, preparation method, and analytical technique. Daily intake targets displayed in the app are examples only. Your personal targets must be set by a qualified clinician or registered dietitian based on your individual test results and medical history.
Never disregard or delay seeking professional medical advice because of information seen in this application. If you have a medical emergency, contact emergency services.
3. Eligibility
You must be at least 16 years old to create an account. By using Fennel you confirm you meet this requirement. If you are under 18, you may only use the service with parental or guardian consent.
4. Your account
You are responsible for keeping your account credentials secure. Do not share your password. You are responsible for all activity that occurs under your account. Notify us immediately at support@myfennel.com if you believe your account has been compromised.
5. Acceptable use
You agree not to:
- Use the service for any unlawful purpose or in violation of these terms.
- Attempt to reverse-engineer, scrape, or systematically extract data from the service.
- Submit false, misleading, or abusive content.
- Circumvent any security measure or access controls.
- Use the service to build a competing product using our content or data.
6. Your data
The diary entries, hydration logs, and symptom records you create belong to you. We store them only to provide the service. We do not sell, share, or use your health data for advertising. See our Privacy Policy for full details on data storage, GDPR rights, and how to delete your account.
7. Food data accuracy
Fennel makes reasonable efforts to ensure nutrient values are accurate and sourced from reputable databases (USDA FoodData Central, EFSA, peer-reviewed literature). However, we cannot guarantee accuracy for all foods, brands, or preparation methods. Values should be treated as estimates. Each value includes a confidence level and source citation.
8. Service availability
We aim to maintain high availability but do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue any feature of the service at any time with reasonable notice where practical.
9. Pro plan and payments
A paid Pro plan is planned but not yet available. When launched, subscription terms, pricing, and cancellation policy will be published on the Pricing page and communicated to users before any charge is made. No payment will be processed without explicit consent.
10. Limitation of liability
To the maximum extent permitted by applicable law, Fennel is provided “as is” without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including any reliance on food data or nutritional information displayed.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to these terms
We may update these terms periodically. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use after changes take effect constitutes acceptance.
13. Contact
Questions about these terms? support@myfennel.com